Nearshore Support Data Center Operations

We realize that besides the level of infrastructure redundancy within your data center, there is more.  The consistency of procedures for operations, maintenance and support of the critical infrastructure systems are key to ensuring continuous availability.  Proper facilities management procedures and 24/7 availability of qualified support and maintenance staff for the mission critical systems such as UPS, power distribution, back-up generators and cooling systems are key to ensuring continuous availability.  The importance of this factor should not be underestimated, and there are significant ongoing costs of hiring and retaining the required highly specialized and qualified personnel.

These difficult times managing data center operations and making the decisions necessary for the hardware, software, and operational support required to the services needed are difficult.  Highly uncertain business conditions have resulted in tighter budgets, resulting in infrastructure managers rushing to put tactical cost reductions in place.  This can mean canceling projects, rationalizing contractors, extracting vendor concessions, and deferring investments to upgrade hardware and software.

Imagine, in this world of business complexity, being able to rapidly execute the changes necessary for your enterprise platform to meet your challenging business demands.  As data is proliferating and warehoused data often needing to be redirected, proper product lifecycle management of your applications and data are essential.  Managing Enterprise IT Infrastructure is a way of life for us.

Bottom Line Concerns

You need to receive bottom line results from any onsite services provided.  We know your IT staff must deal with a multitude of tasks, such as:

  • Administering multiple technologies
  • Keeping applications up to date and available
  • Managing crises when service interruptions occur
  • Managing hardware systems and software components.

In addition, your staff is responsible for designing and initiating key IT initiatives to move the company forward and respond to strategic initiatives set forth by corporate managers and CEOs.  This is why you need world-class outsourcing of all day-to-day IT infrastructure administrative and support functions, so you and your IT staff can focus on the strategic side of the IT functions with confidence in receiving the bottom line results necessary for continued growth.

Top Line Solutions

At Kal Informatics, we understand and embrace the complexities and challenges of outsourcing or transferring data center and onsite support functions to an IT infrastructure support company.  This allows your IT staff to focus on the strategic side of the IT function.  We know this is important to our clients to have the capability for continuous innovation necessary to create new products and services to compete in the arena of world commerce.  Consequently, the strategic function has more value to the bottom line by offering:

  • Enhanced Efficiency, Optimization, and Availability
  • Reduced Costs
  • Increased Safety With Proactive Event Detection
  • Increased Dependability With Advanced Event Co-Relation
  • Increased Employee Productivity

Onsite Services

As a data center and onsite solutions provider, Kal Informatics develops cost-effective solutions for our corporate clients.  We understand the critical nature of data center and onsite solutions and why high-level IT competency is vital to your operational success.  Our mission is to provide world-class data center and onsite operations management to support your organization’s ability to carry out its core business function, with services of:

  • Network management/command center operation services
  • Desktop/onsite end-user support services
  • Data center monitoring services
  • Enterprise UNIX and Wintel infrastructure support services
  • Enterprise backup and recovery services
  • Packaging and network installation services